Connect with an Online Doctor in Victoria with Your Doctors Online
In less than 30 seconds, connect with a licensed Victoria doctor from the comfort of your home. Free in BC, with a valid health card for applicable services.
Your Doctors Online Services in Victoria
Victoria residents can now conveniently access licensed physicians from the comfort of their home or office with Your Doctors Online. Secure video, audio, and text consultations offer the medical care you need, without the need for an in-person visit.
- Quick assessments, diagnosis, to treat of various common conditions and infections.
- Connect with an online doctor in British Columbia 24/7 with less than 30 seconds of wait time
- Online prescription and renewals sent to your local pharmacy in Victoria
- Doctor’s note for school or work
- Lab and imaging requisition
- Annual checkups done online
- Access to mental health counselling
- Access to online nutritionists and weight-loss consultations.
How to access our online doctor:
Describe your issue
Speak to a doctor in less than 30 seconds
Get prescriptions, sick notes, and labs
Skip the long queues at the walk-in clinics in Victoria. Get virtual care instantly.
Connect with Victoria-licensed doctors in minutes. No wait, no travel, just expert care at your fingertips.
Your Doctors Online
- Anywhere in Ontario
- ~No wait time
Downtown Victoria Urgent and Primary Care Centre
- 1107 Pandora Ave, Victoria, BC V8V 3P8, Canada
- ~1 hour wait time
Saanich Plaza Medical Clinic
- 3544 Blanshard St, Victoria, BC V8X 1W3, Canada
- ~3 hours wait time
Esquimalt Medical Clinic
- 1153 Esquimalt Rd Unit 3, Victoria, BC V9A 3N6, Canada
- ~2 hours wait time
Connect to a Victoria doctor
Victoria, the capital of British Columbia, anchors the Greater Victoria area, which has about 405,432 residents. The city residents include retirees, young families, and professionals. Victoria is currently facing a well-documented shortage of family doctors.
Thousands of people in Greater Victoria do not have a family physician, including seniors and working-age individuals with chronic health needs.
Whether you live in James Bay, Oak Bay, or across the Inner Harbour, Your Doctors Online is one of Victoria’s best virtual clinics for patients seeking primary care. Download our application to get premium healthcare services today.
Frequently asked questions
More information on telehealth consultation
About YDO
What is Your Doctors Online?
Your Doctors Online is a 24/7 virtual walk-in clinic offering instant, on-demand access to licensed Canadian doctors without requiring you to book an appointment. Through our user-friendly platform, you can ask a doctor online via chat, phone, or video and receive diagnoses, prescriptions, lab requisitions, specialist referrals, or sick notes in minutes. We eliminate traditional clinic wait times and deliver urgent care remotely across cities and provinces.
Is virtual care from Your Doctors Online right for my medical issue?
If you’re dealing with non-urgent or routine health concerns such as colds, UTIs, skin issues, mental health, or chronic follow-ups, Your Doctors Online is an ideal choice. Our 24-hour doctors will assess your symptoms and determine if virtual care is appropriate or recommend an in-person evaluation when required. It’s an efficient alternative to in-person visits, providing rapid, personalized care when and where you need it.
What do I need for my virtual appointment?
You just need a stable internet connection and a smartphone, tablet, or computer with a camera and microphone. During your consultation, you’ll complete a quick photo ID check and submit basic medical history or symptoms.
I searched 'online doctor' and found you. Why is Your Doctors Online the best choice here?
Your Doctors Online stands out because it offers on-demand care 24/7 without appointments and instantly connects you to licensed Canadian doctors. Whether you need a prescription, a sick note, or mental health support, you can get care within 5 minutes. Unlike other telehealth services, we are available across your province and beyond, including rural, remote, or urban areas. For busy residents or those without a family doctor, our virtual clinic is a reliable, convenient, and accessible option with consistently high patient satisfaction.
Can I use Your Doctors Online if I'm travelling outside?
Yes, as a Canadian resident, you can access YDO from across provinces or even while travelling abroad, provided you’re still physically located within Canada. Doctors remain licensed in the provinces where they provide care, and virtual consultations continue uninterrupted for continuity of care. Prescriptions and referrals may have provincial restrictions if you’re outside your home province, but medical advice and virtual support remain fully available.
Telehealth Services
Can I choose the doctor I want to see?
Your Doctors Online’s focus is on delivering instant virtual consultations, so we don’t offer guaranteed scheduling with a specific doctor to keep wait times low. You’re always seen within minutes of requesting care. For follow-up visits, you’re welcome to request the same clinician you saw previously.
Can I get a referral to see a specialist?
If your virtual consultation indicates the need for specialist care, our licensed doctors can issue referrals to specialists covered by MSP. You can then use these to book an appointment with a local specialist under your provincial healthcare system or pursue private care where permitted.
What specialists can I see with Your Doctors Online?
You can get referrals from primary care doctors to a range of MSP-covered specialists, such as dermatologists, cardiologists, neurologists, OB‑GYNs, or endocrinologists, based on your symptoms. You can get insurance-covered specialists’ referrals within minutes.
Privacy and confidentiality
How is my personal health information kept private?
We comply with Canada’s privacy regulations, including PHIPA and PIPEDA, using bank-level encryption, secure servers, and two-factor authentication to protect your data. Access to patient records is limited to authorized clinicians, and consultations happen in secure, private environments. We follow provincial virtual care standards and regularly assess our platform for safety and compliance.
Is Your Doctors Online a safe and legitimate medical service?
Your Doctors Online is a trusted telehealth provider where care is delivered by licensed Canadian doctors who follow the same professional standards as in-person clinics. Our platform meets regulatory requirements, patients’ privacy laws, and adheres to virtual care guidelines from Canadian medical authorities. With no appointment wait times, you get reliable, safe, and effective medical consultations online anytime.
Meet our British Columbia-licensed telehealth doctors
For more than eleven years, Dr. Marsha Dunkley has been committed to providing compassionate, comprehensive medical care to patients across Ontario, British Columbia, and Nova Scotia. Her clinical experience spans chronic conditions such as diabetes, hypertension, and high cholesterol and acute illnesses, including the common cold, seasonal allergies, influenza, and COVID-19.
Dr. Kieran Kettyls is a compassionate family physician who specializes in bariatric medicine, women’s health, and in-office procedures. Originally from Calgary, Alberta, he pursued his medical education and training internationally. He provides virtual care for patients across Alberta and British Columbia. He developed an AHS-covered weight loss program focusing on personalized care for obesity, metabolic, and hormonal health.
How we've helped our patients feel better
Trusted by millions of patients
Over 1 million Patients
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Your Doctors Online
We are focused on delivering instant online doctor access to patients all across British Columbia through our secure and private telemedicine platform.